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Collection Procedures

When an account is placed with us we immediately enter the claim and send you a written acknowledgment. We then make a personal demand-unlike other agencies that wait for a series of letters before attempting any calls. You will receive an initial report on each account, explaining our progress and recommendations within seven days. This “extra effort” allows us to provide to you with proper recommendations, such as regarding litigation.

Even’ collector has available to diem current, on-line in-house skip tracing resources. We can instantly determine business ownership, property ownership, UCC filings, and more. Also we list responsible parties with, and receive constant updates from Experience (TRW) to help find assets, locate skips, and determine if litigation is appropriate.

We strive to keep you informed to the point where you are never wondering about the status of any account placed with us. To that end, we will customize reporting to fit your needs. In addition, we offer on-line account access. You can log into our system 24 hrs a day to review your accounts.

Remittance Procedures

Funds received by debtors are immediately processed for payment. We have extensive capabilities for cross-referencing, and have never had a situation where funds could not immediately be applied to the proper account, Once funds arc processed, they arc deposited into our Collection ‘Tust Account. We remit to clients on a two-week cycle, with a two-week hold to insure that funds have cleared the bank. Remittance statements will include the total amount collected, your proceeds, and our commission.

Litigation Procedures (California)

Priority Collections, Inc. has a full service legal department. Our Attorney, Alan D. Wilner, is a specialist in Collection Law. He has been practicing for over 25 years. We process our own legal accounts, thus turn around time from preparation to filing the suit averages three days. We absorb the attorney fees for the initial preparation and filing. This will not be charged to you. In addition, there is never a charge for “processing fees”, “copying charges”, “handling fee”, or any non-court or attorney fee. Lawsuits are generally filed in our name, unless you prefer otherwise. In no case will any suit be filed without your express written approval.

Litigation Procedures (Outside of California)

If legal action is needed, outside of California, we have available the services of bonded collection lawyers worldwide. We utilize the services of counsel local to your debtor, nor only in an effort to pick up payment, but to advise regarding assets, as well. No lewd action will be taken, nor costs incurred without your prior written approval.

Collection Software

Our collection software and computer hardware is state of the aft and Y2K compliant. Our software is Collect-One, from Collection Data Systems (CDS). CDS has been in the collection software business since 1970, and is recognized as a leader in the industry.

Our Commitment to You

It is our goal to provide each and every client with the best service possible. All of our accounts are handled in a professional, ethical, businesslike manner. We have committed to putting together the most experienced professionals available and providing them with state of the aft tools, to insure that all of our clients receive the finest service and results in the industry. We look forward to a long and mutually rewarding business relationship.
We accept claims by
  • Fax Machine
  • Telephone
  • U.S. Mail
  • E-Mail

Please provide us with as much information that you have, i.e.: contracts, personal guarantees, statements of account, and invoices, etc.

Please do not hesitate to contact us with any questions.

​21818 Craggy View Street, Suite 201

Chatsworth, California 91311

Hours: Mon - Sat 8am - 6pm

Phone: (818) 280-0100

Fax: (818) 280-0900

Our Commitment to You

It is our mission to provide each client with the best service possible. We handle all of our accounts in a professional, ethical, and businesslike manner. We are committed to insure that all of our clients receive the finest service and results in the collection industry

Contact Information